CFPB - Consumer Financial Protection Bureau
CFPB ordered Bank of America to pay more than $100 million to harmed consumers and $90 million in penalties to the CFPB and $60 million to the OCC for illegally charging junk fees, withholding credit card rewards, and opening fake accounts.
Scenario: Conduct / Client OverchargingTo read more operational risk news, register for free on MSTAR Platform.
Register for free